Our creative process will help you find solutions that connect, inspire, and lead to better outcomes.
your path to success
The path for powering up your purpose
We'll be with you every step along the way.
FIRST: Discovery
What problem are you trying to solve?
Who are you trying to help?
How will you define success?
In this phase we build understanding. We explore your brand’s goals and align them with the project’s needs to find the potential paths forward.
NEXT: Concept Development
What will we create together?
In this phase we take the lessons learned through Discovery and provide several options to you that align with your budget, purpose, and goals.
We work with you to narrow these concepts to the most appropriate direction.
THEN: Layout and Production
Let’s take you from idea to implementation.
In this phase we take the selected direction and refine it. This is where the concept takes its final form.
FINALLY: Measure
What lessons were learned? What's next?
After your project has been out in the world for a while, we’ll circle back together to review how it is working.
ALWAYS: Manage
Successful projects rely on effective communication.
You always talk directly with the designer's working your project at H+W. We use project management systems and email to keep things organized, maintain clear communication, and keep deadlines on track.
For most design projects our deliverables include up to 3 rounds of client revisions to the final concept and design layouts. Additional edits may require additional fees.
Trusted by 100+ organizations, including:
Let's get started. Here's how to work with us.
Curious about what's gonna happen next? It's a simple "getting to know you" process and we'll be here to guide you every step of the way.
First
Schedule a consult
You’ve got questions, we’ve got answers. You’ve got problems, we’ll find solutions.
- Fill out the form below
- Tell us a couple of things about your project
- We’ll contact you within 24 hours to schedule a time to talk.
Second
Let's Talk
Tell us what problems your brand is trying to solve.
- What problems are you trying to solve?
- Who are you trying to help?
- How does this project fit in?
- How do you define success?
- Answer our 5 things about your brand survey
Next
Make a plan
There are always many right solutions – let’s find yours.
- We'll provide options for you to consider that align with your budget, your purpose, and your goals.
- Determine deliverables and timelines.
- Review proposal.
Let's Get to Work!
Choose your path
It's go time.
- Accept the proposal.
- Do great work together
- Make a difference.
- Make an impact.
- Repeat
Tell us all about you! We'll be in touch with you soon. (asterisks are required fields)
“Memphis has new food entrepreneurs and food justice work happening every day. As the entrepreneurial hub in Memphis, we hosted a design thinking workshop that featured Laurel and James, who provided immense value by guiding local entrepreneurs in better understanding the needs of their potential customers and of our community as a whole.”
Whitney Hardy, Director of Entrepreneurial Programs