Our creative process will help you find solutions that connect, inspire, and lead to better outcomes.

Your path to success

The path for powering up your purpose

We'll be with you every step along the way.

First: Discovery

What problem are you trying to solve?
Who are you trying to help?
How will you define success?

In this phase we build understanding. We explore your brand’s goals and align them with the project’s needs to find the potential paths forward.

Next: Concept development

What will we create together?

In this phase, we take the lessons learned through Discovery and provide several options to you that align with your budget, purpose, and goals.

We work with you to narrow these concepts to the most appropriate direction.

Then: Layout and production

Let’s take you from idea to implementation.

In this phase, we take the selected direction and refine it. This is where the concept takes its final form.

Finally: Measure

What lessons were learned? What’s next?

After your project has been out in the world for a while, we’ll circle back together to review how it is working.

Always: Manage

Successful projects rely on effective communication.

You always talk directly with the designers working on your project at H+W. We use project management systems and email to keep things organized, maintain clear communication, and keep deadlines on track.

For most design projects our deliverables include up to 3 rounds of client revisions to the final concept and design layouts. Additional edits may require additional fees.

Trusted by

our incredible clients

Ready to build brand that connects and inspires? Let's get started!

Curious about what's gonna happen next? It's a simple "getting to know you" process and we'll be here to guide you every step of the way.


Schedule a consult

You’ve got questions, we’ve got answers. You’ve got problems, we’ll find solutions.


Let's talk

Tell us what problems your brand is trying to solve.


Make a plan

There are always many right solutions – let’s find yours.

Let's get to work!

Choose your path

It’s go time.


Tell us about you!

We’ll be in touch with you soon. (asterisks are required fields)

“Memphis has new food entrepreneurs and food justice work happening every day. As the entrepreneurial hub in Memphis, we hosted a design thinking workshop that featured Laurel and James, who provided immense value by guiding local entrepreneurs in better understanding the needs of their potential customers and of our community as a whole.”
Whitney Hardy
Epicenter Memphis, Director of Entrepreneurial Programs

Download your free
stakeholder engagement guide!